The Rainbow Center is located at 799 Pacific Avenue. We provide services to 41 families with children ages from 6 months old to five years old. We have three classrooms at Rainbow Center: Infant Class: 6 months to 18 months, Toddler Class: 18 months to 36 months, and a Pre-School Class: 3 years to 5 years old.

We both have indoor and outdoor spaces that cater to the needs of the children. Each classroom is well defined which contains different areas for learning and an outdoor area for playground and garden.

We have qualified and experienced staffs (Teachers and Family Advocates) that are performing to the best of their abilities, the duties and responsibilities in taking care of the learning and development of the child by addressing their individual needs like social, emotional, cognitive, health, and other aspects of their being.

Frequently Asked Questions (FAQ)

1.Q: Ages of Children Served?

A: Rainbow Center serves children 6 months to 3 years old in our infant/toddler class (CCTR), and children who turn 3 on or before December 1st in our California State Preschool Program (CSPP)

2.Q: What are the Eligibility criteria?

A: Eligibility criteria are based on documentation and verification ONE of the following:
a)Income; b) Current Aid Recipient; c) Homelessness; d) Child Protective Services; e) At Risk of Abuse, Neglect, or Exploitation; f) Family Size

3.Q: What are the Need criteria?

A: Need Criteria is verified with documentation of at least ONE of the following:
a)Child Protective Services (CPS); b) Parental Incapacity; c) Employment; d) Training Toward Vocational Goal; e) Actively Seeking Employment; f) Seeking Permanent Housing

4.Q: What developmentally appropriate curricula are used at Rainbow Center?

A: Rainbow Center implements the Creative Curriculum as our curriculum and Desired Results Developmental Profile (DRDP) as the developmental screening tool.

5.Q: What assessment do you use to assess classroom environment?

A: The Environment Rating Scale is used as a tool to assess learning environments and
practices for children by individual classroom.

6.Q: Do I need to pay a fee to receive program services at Rainbow Center?

A: Depending on your family size and income level, you may need to pay a family fee.

7.Q: How do you determine the family fees?

A: Family fees are determined using the following factors:
a)adjusted monthly family income; b) family size
▪There is no adjustment for excused or unexcused absences;

8.Q: Will I get an invoice for my family fees?

A: Yes, you will receive an invoice, and Family Fees must be paid in advance of service and are due on the 1st and delinquent after the 7th of each month.

9.Q: Is there exception for family fees assessment?

A: Yes. No fees shall be collected from the following families whose children are enrolled:
a)the income/family size level that is less than the first entry in the family fee schedule;
b) child identified as abused, neglected or at risk of abuse, neglect or exploitation may be exempt from paying fees for up to three (3) months;
c) child receiving protective services (CPS) may be exempt from paying fees for up to twelve (12) months;
d) families receiving CalWORKS cash aid.

10.Q: How families are selected?

A: Rainbow Center accepts walk-ins and maintains a Wait List of income-eligible families when the center is full. The Wait List is not first-come, first-served. All families are ranked and prioritized based on gross income, family size and need criteria, according to California Department of Education eligibility regulations.

11.Q: What is the enrollment process?

A: Parents will receive notification by phone when they have been selected from the Wait List for enrollment. At that time, a certification appointment will be set to determine current Eligibility and Need (as appropriate) for program services and prospective parents will be told what documents will be necessary to bring to the appointment.

12.Q: What is a Notice of Action (NOA)?

A: A Notice of Action (NOA) communicates the outcome of the certification appointment.
The NOA is issued when initial certification is complete as well as every 24 months in the re-certification process.

13.Q: How do I continue in the program?

A: After initial certification and enrollment, ongoing eligibility and need requirements must be met in order for services to continue.

14.Q: Do I need to notify Rainbow if I have any changes in my family?

A: Yes, parents must notify Rainbow Center of any changes to:
a) Income; b) family Size; c) need for services (e.g.: dropped class, reduced work schedule or job loss, change in schedule—graveyard shift, etc.; for full day programs only). Any such changes MUST be reported within five (5) calendar days or risk termination from the program.

15.Q: Are Rainbow Center staff required by law to report any known or suspected child abuse or neglect to the appropriate authorities.

A: All staff at Rainbow Center are mandated reporters and obligated adhere to this law.

16.Q: What is Rainbow Center’s Late Pick Up Policy?

A: Children must be picked up by the end of their certified, contract hours, if you will be late, please contact the center to let your child’s teacher know, the importance of adhering to contract hours, and picking up the child(ren) on time to avoid risk of termination.

17.Q: What is the Absence Policy at Rainbow Center?

A: As required by State Preschool attendance regulations, Rainbow Center recognizes two types of Absences: Excused and Unexcused
Excused (unlimited): illness of child; illness of parent; Dental, doctor, therapy appointment for parent or child; Court-ordered visitation with absent parent; Family Emergency; best interest days Unexcused: Absence with no phone call or no specific reason offered; Personal business; Child did not feel like coming to school; Parent or child slept in or woke up late; Any Excused Absence that has not been signed off by staff/parent; Upon the eleventh (11th) unexcused absence, a NOA may be issued terminating services from the program.

18.Q: What is Sign in and Out procedure?

A: Using a full legal signature to sign your child in with exact time of drop off and pick up; ensure all persons authorized to pick up also know to use full signature. All authorized representatives to pick up child must be over the age of 18.

The full-version of the Parent Handbook is available at the Rainbow Center.

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